{"id":29,"date":"2008-02-01T09:08:18","date_gmt":"2008-02-01T14:08:18","guid":{"rendered":"https:\/\/xkahn.zoned.net\/blog\/2008\/02\/01\/verizon-customer-service-is-a-little-off-too\/"},"modified":"2008-02-05T11:51:44","modified_gmt":"2008-02-05T16:51:44","slug":"verizon-customer-service-is-a-little-off-too","status":"publish","type":"post","link":"https:\/\/xkahn.zoned.net\/blog\/2008\/02\/01\/verizon-customer-service-is-a-little-off-too\/","title":{"rendered":"Verizon Customer Service is a little off too"},"content":{"rendered":"<p>So in the long trip to get a working TiVo with FiOS service, I&#8217;ve hit another snag.\u00c2\u00a0 Verizon insists on sending someone to my house to install the cable cards.\u00c2\u00a0 Why, I ask?\u00c2\u00a0 Because they are fragile.\u00c2\u00a0 (It costs $100 to replace them if they break.)\u00c2\u00a0 Yikes.<\/p>\n<p>So after UPS (and I hate UPS) screwed up the TiVo delivery (and Amazon refunded 10% of the purchase price to ease the pain of that) I had<noscript>Beruhmte <a href=\"http:\/\/www.edmab.com\">online casino<\/a>.<\/noscript> to reschedule the technician visit.\u00c2\u00a0 That Friday, I reschedule for next Friday, which was the first possible day available.\u00c2\u00a0 *grumble*<\/p>\n<p>On Monday, the technician showed up, of course.\u00c2\u00a0 So we sent him away, and I called Verizon again.\u00c2\u00a0 They showed no record of the cancellation or the reschedule.\u00c2\u00a0 So I scheduled Friday again, which was hard since Friday was actually full now.<\/p>\n<p>Today, of course, no technician is coming.\u00c2\u00a0 I just called.\u00c2\u00a0 No record of my call.<\/p>\n<p>Now, it&#8217;s scheduled for Wednesday the 6th.\u00c2\u00a0 But they gave me a confirmation # this time, so I guess it&#8217;s really true.<\/p>\n<p>But, at least I&#8217;m not as bad off as <a href=\"http:\/\/www.gearlive.com\/news\/article\/q108-our-verizon-fios-customer-service-nightmare\/\">this guy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>So in the long trip to get a working TiVo with FiOS service, I&#8217;ve hit another snag.\u00c2\u00a0 Verizon insists on sending someone to my house to install the cable cards.\u00c2\u00a0 Why, I ask?\u00c2\u00a0 Because they are fragile.\u00c2\u00a0 (It costs $100 to replace them if they break.)\u00c2\u00a0 Yikes. So after UPS (and I hate UPS) screwed\u2026 <span class=\"read-more\"><a href=\"https:\/\/xkahn.zoned.net\/blog\/2008\/02\/01\/verizon-customer-service-is-a-little-off-too\/\">Read More &raquo;<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-29","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/posts\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":0,"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/posts\/29\/revisions"}],"wp:attachment":[{"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/media?parent=29"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/categories?post=29"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xkahn.zoned.net\/blog\/wp-json\/wp\/v2\/tags?post=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}