Amazon claims “We’re Building Earth’s Most Customer-Centric Company” and they deliver. Every time I have had a problem, they jump through hoops to resolve it immediately.
Unfortunately, I am unable to make myself understood by the Amazon tech support team, which leads to lots of problems.
This weekend I purchased about $6 worth of music downloads from [...]
I have a new T-Mobile G1 running Android from Google. It’s an awesome upgrade from the Sidekick II I had been using. Although it still feels very “rough” around the edges, I can see a lot of reasons why it’s exciting.
The architecture is pretty cool — applications are a bundle of entry points called “intents.” [...]
So in the long trip to get a working TiVo with FiOS service, I’ve hit another snag. Verizon insists on sending someone to my house to install the cable cards. Why, I ask? Because they are fragile. (It costs $100 to replace them if they break.) Yikes.
So after UPS (and I hate UPS) screwed up [...]
I ordered a TiVO on Tuesday night from Amazon with 2 day shipping. It was too late in the day, so it counted as being ordered on Wednesday. Estimated delivery? Friday. So, I called up Verizon to order cable cards for it. They quickly scheduled a technician to come out (?!) and deliver them and [...]
