Entries Tagged as 'Uncategorized'

Friday, February 1st, 2008

Verizon Customer Service is a little off too

So in the long trip to get a working TiVo with FiOS service, I’ve hit another snag.  Verizon insists on sending someone to my house to install the cable cards.  Why, I ask?  Because they are fragile.  (It costs $100 to replace them if they break.)  Yikes.
So after UPS (and I hate UPS) screwed up [...]

Friday, January 25th, 2008

I ☹ (hate) you, UPS

I ordered a TiVO on Tuesday night from Amazon with 2 day shipping.  It was too late in the day, so it counted as being ordered on Wednesday.  Estimated delivery?  Friday.  So, I called up Verizon to order cable cards for it.  They quickly scheduled a technician to come out (?!) and deliver them and [...]